Iberostar Heritage Grand Mencey | Hotel in Santa Cruz de Tenerife

| 9.2 (1004 Reviews) | 1 Bathroom

Santa Cruz de Tenerife Hotel | Iberostar Heritage Grand Mencey

Hotel in Santa Cruz de Tenerife

This hotel features 4 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Iberostar Heritage Grand Mencey offers 261 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Plasma televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Santa Cruz de Tenerife hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Prices and Availability

The last seen price for this Hotel was USD US $170

This property is unavailable on this site presently. Check back later.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathtub or shower

Private bathroom

Bathrobes

Towels

Free toiletries

Hair dryer

Bedroom

Air conditioning

Bed sheets

Laptop-friendly workspace

Soundproofing

Bulk dispenser for toiletries

Water-efficient toilets only

Desk

Safe

Phone

Slippers

Water-efficient showers only

Individually furnished

Recycling

Individually decorated

Breakfast

Room service available

4 restaurants

Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 20-30 for adults and EUR 20-30 for children

2 bars/lounges and 1 poolside bar

Minibar

Coffee/tea maker

Parking

Limited onsite parking

Wheelchair-accessible parking available

Onsite parking includes off-street options

Offsite parking within 66 ft (EUR 12 per day)

Accessibility

Wheelchair-accessible public washroom

Wheelchair-accessible lounge

Well-lit path to entrance

Wheelchair accessible (may have limitations)

Wheelchair-accessible parking

Wheelchair-accessible pool

Wheelchair-accessible path to elevator

Stair-free path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible fitness center

Visual alarms in hallways

Wheelchair-accessible spa

Wheelchair-accessible business center

Elevator

Wheelchair-accessible restaurant

Elevator door width (inches): 110

1 on-site accessible parking spaces

Activities

Hiking/biking trails

Golf lessons

Scooter/moped rentals

Mountain biking

Golfing

Bicycle rentals

Steam room

Fitness center

Sauna

Pilates classes

Yoga classes

Outdoor pool

Full-service spa

Entertainment

Plasma TV

Satellite channels

General

Conference center

Business center

Meeting rooms - 9

Guest Services

Outdoor pool

Soundproofed rooms

Laundry facilities

Snack bar/deli

Wedding services

Multilingual staff

Luggage storage

Tour/ticket assistance

Dry cleaning service

Daily housekeeping

Porter/bellhop

24-hour front desk

Concierge services

Laundry facilities

Internet

Available in some public areas: Free WiFi and wired Internet

In-room WiFi speed: 25+ Mbps

Available in all rooms: Free WiFi

Outdoors

Terrace

Garden

Spa

Spa open daily

Steam room

Body treatments

Hot tub

Body scrubs

Couples treatment room(s)

Sauna

Massages

Manicures and pedicures

Facials

6 treatment rooms

Massage/treatment rooms

Body wraps

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime express check-in available minimum check-in age: 18

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding.

Payment Policy

Fee for buffet breakfast: approximately eur 20 to 30 for adults, and eur 20 to 30 for children nearby parking fee: eur 12 per day (66 ft away) facilities fee: eur 20 per person, per day and includes use of: spa the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) this property accepts credit cards, debit cards, and cash safety features at this property include a fire extinguisher and a smoke detector this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property is professionally cleaned please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number h-38-4-0000005

Reviews

Juan

Aug 2, 2026 06:28:12 PM

Review Score: 8

Summary: Good location with very nice pool and helpful staff

See All Reviews

Room Arrangement

Room Info	Facilities
Family Room (2 Adults & 1 Child) Room Size: 484 square feet m² 1 King Bed 2 Twin Beds	General Balcony, Square meters - 45, Square feet - 484, City view, No rollaway/extra beds, Free cribs/infant beds, Number of bedrooms - 1, Ping - 14, Bed count minimum 1, Bed count maximum 2
Double Room Single Use Room Size: 334 square feet m² 1 King Bed 2 Twin Beds	General Balcony, Square meters - 31, Square feet - 334, City view, No cribs (infant beds), Number of bedrooms - 1, Rollaway/extra beds (free), Ping - 9.39, Bed count minimum 1, Bed count maximum 2, Extra bed count 1
Junior Suite Room Size: 484 square feet m² 1 King Bed 2 Twin Beds	General Square meters - 45, Square feet - 484, Private hot tub, Courtyard view, Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (free), Ping - 14, Private hot tub (indoor), Bed count minimum 1, Bed count maximum 2, Extra bed count 1
Double Room, Garden View (single use) Room Size: 388 square feet m² 1 King Bed 2 Twin Beds	General Balcony, Square meters - 36, Square feet - 388, Garden view, No cribs (infant beds), Number of bedrooms - 1, Rollaway/extra beds (free), Ping - 11, Bed count minimum 1, Bed count maximum 2, Extra bed count 1
Suite Room Size: 549 square feet m² 1 Queen Bed	General Square meters - 51, Square feet - 549, City view, Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (free), Ping - 15, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Superior Double Room Room Size: 312 square feet m² 1 King Bed 2 Twin Beds	General Square meters - 29, Square feet - 312, City view, Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (free), Ping - 9, Bed count minimum 1, Bed count maximum 2, Extra bed count 1
Family Room Room Size: 484 square feet m² 1 King Bed 2 Twin Beds	General Balcony, Square meters - 45, Square feet - 484, Garden view, Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (free), Ping - 14, Bed count minimum 1, Bed count maximum 2, Extra bed count 1
Double Room Room Size: 334 square feet m² 1 King Bed 2 Twin Beds	General Balcony, Square meters - 31, Square feet - 334, City view, Wheelchair accessible, Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (free), Transfer shower, Ping - 9, Hand-held showerhead, Height-adjustable showerhead, Bed count minimum 1, Bed count maximum 2, Extra bed count 1
Double Room (with Garden) Room Size: 334 square feet m² 1 King Bed 2 Large Twin Beds	General Balcony, Square meters - 31, Square feet - 334, Garden view, Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (free), Ping - 9, Bed count minimum 1, Bed count maximum 2, Extra bed count 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Iberostar Heritage Grand Mencey has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Iberostar Heritage Grand Mencey starts from $170 per night with includes Guest Services, Child Friendly, Hot Tub, Kitchen, Laundry, Wheelchair Accessible, Business Services, Spa, Restaurant, Toiletries, Breakfast, Air Conditioner, Pool, Designated Smoking Area, Balcony/Terrace, Bedding/Linens, Wellness Facilities, Internet, TV, Bar, Parking, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Iberostar Heritage Grand Mencey is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Iberostar Heritage Grand Mencey indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.